Your information
Privacy Policy
This policy explains what personal data may be collected through this website, why it is used, how long it is kept and the choices available to you.
Last updated: 23 August 2026
1. Who is responsible for your data?
The data controller is MCH International, trading publicly as Marianne C. Hughes.
- Business name
- MCH International
- Place of establishment
- Finland
- Privacy contact
- hello@mariannech.com
In this policy, “Marianne”, “we”, “us” and “our” refer to that controller. This website relates to Marianne’s independent speaking, workshop and advisory work; it is not operated by or connected with her employer.
2. When this policy applies
This policy applies when you visit this website, contact Marianne about speaking, workshops or advisory services, book a service through a linked provider, or otherwise communicate about her independent professional work.
Enquiries submitted through the website form are processed by FormSubmit and forwarded to hello@mariannech.com. No booking system, analytics service or marketing tracker is currently connected.
3. The data we may collect
- Contact and enquiry data: your name, email address, organisation and the information you include in an email or enquiry form.
- Event or project data: event date and location, audience, desired outcome, project scope, indicative budget and other details needed to assess an engagement.
- Client and transaction data: booking details, service history, billing contact information, invoices and payment status. This website will not collect payment-card numbers.
- Communications: emails, meeting notes, agreed deliverables and other correspondence relating to an enquiry or engagement.
- Technical and security data: IP address, browser and device information, timestamps, requested pages and security logs that may be generated by the hosting or form provider.
- Consent preferences: your necessary, analytics and marketing choices stored locally in your browser.
- Optional analytics data: usage information collected only if an analytics provider is added and you consent. No analytics provider is currently connected.
Please do not send sensitive personal data unless it is genuinely necessary and we have specifically asked for it.
4. Why we use personal data
| Purpose | Data | Legal basis |
|---|---|---|
| Respond to enquiries and prepare a proposal | Contact, organisation, event and project details | Steps requested before entering a contract; and legitimate interests in managing genuine professional enquiries |
| Arrange and deliver a booked service | Contact, booking, communications and service details | Performance of a contract |
| Invoice, account and meet statutory duties | Billing, transaction and contract records | Performance of a contract and compliance with legal obligations |
| Keep the website reliable and secure | Technical and security logs | Legitimate interests in preventing misuse, diagnosing faults and protecting the website |
| Remember your privacy choices | Consent preference record | Compliance with legal obligations and legitimate interests in recording your choice |
| Measure website use | Optional analytics data | Your consent, if analytics is introduced |
| Send optional promotional updates | Contact details and preferences | Your consent, if a mailing list is introduced; no mailing list is currently active |
Where we rely on legitimate interests, we consider whether the processing is necessary and balance those interests against your rights. You may object as described below. You may withdraw consent at any time without affecting processing that occurred before withdrawal.
5. Where the data comes from
Most data will come directly from you, your organisation or someone acting for it. If you book through a third-party booking provider, that provider may give us the details needed to confirm and deliver the service. We may also receive professional contact details from a colleague who introduces you, in which case we will use them only for the relevant introduction.
6. Who may receive the data?
We may share only the data reasonably needed with:
- Website hosting and technical providers: providers used to deliver, maintain and secure this website.
- FormSubmit: the enquiry-form processor used to receive form submissions and forward them to our email inbox. FormSubmit states that submissions are retained for 30 days. Its privacy information (opens in a new tab) also applies to that processing.
- Email and productivity providers: providers used to receive, organise and respond to professional enquiries.
- Booking or payment providers: only if one is introduced for a service you choose to book; its own privacy policy will also apply.
- Professional advisers: accountants, legal advisers and insurers where necessary.
- Authorities or other recipients: where disclosure is required by law or necessary to establish, exercise or defend legal claims.
This website also links to LinkedIn, media publications and other external websites. If you follow one of those links, the external operator may collect data under its own privacy policy; we do not control its processing.
We do not sell personal data. We review providers before use and share only the information reasonably needed for the relevant service.
7. International transfers
Some service providers may process data outside Finland or the European Economic Area. Where this occurs, we require an appropriate transfer mechanism, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, together with any necessary safeguards.
8. How long we keep data
We keep personal data only for as long as needed for the purpose for which it was collected and to meet legal, accounting or dispute-resolution requirements.
| Record | Planned retention |
|---|---|
| Unsuccessful or general enquiries | Up to 12 months after the last contact |
| Form submissions held by FormSubmit | Up to 30 days in FormSubmit’s submission archive |
| Client files and engagement correspondence | Up to six years after the engagement ends, unless a longer period is needed for a legal claim |
| Contracts, invoices and accounting records | For the periods required by Finnish accounting and tax law; depending on the record, this is generally at least six or ten years |
| Hosting and security logs | For the provider’s documented operational and security period, limited to what is necessary |
| Cookie and similar-technology preferences | Stored on your device until you clear browser storage or replace the preference |
9. Your data-protection rights
Depending on the circumstances and applicable law, you may have the right to:
- be informed about how your data is used;
- request access to and a copy of your personal data;
- ask us to correct inaccurate or incomplete data;
- ask us to erase data;
- ask us to restrict processing;
- object to processing based on legitimate interests or to direct marketing;
- receive data you provided in a structured, commonly used, machine-readable format where portability applies; and
- withdraw consent at any time.
These rights are not absolute and exceptions may apply. To make a request, contact hello@mariannech.com. We may need to verify your identity. We aim to respond without undue delay and normally within one month.
10. Complaints
Please contact us first if you have a concern. You also have the right to complain to the supervisory authority in the country where you live or work, or where the issue occurred. In Finland, the relevant authority is the Office of the Data Protection Ombudsman (opens in a new tab).
11. Security, automated decisions and children
We use proportionate organisational and technical safeguards and require relevant providers to protect personal data. No decision with legal or similarly significant effects is made solely by automated means. The services are intended for professional and organisational audiences and are not directed at children.
12. Changes and contact
We may update this policy when the website, providers or legal requirements change. The date at the top will show the latest version. Questions and privacy requests should be sent to hello@mariannech.com.